Power

Title:  SCOTFORD SHELL 1130-HD-_091216_

Duration: 2:47 minutes

Description:

Shell lubricants in collaboration with Scotford Shell have produced Shell Turbo S4 X 32 for use in the utility air compressors of the Shell Scotford Upgrader.

SCOTFORD SHELL 1130-HD-_091216_ Transcript

[Background music plays]

Intense instrumental music with synthesised effects.

[Graphic]

Close-up of a man dressed in safety gear wipes across screen, a plant faintly visible in the background behind him. Text displays at frame-left.

[Text displays]

Shell Lubricants / From driving collaboration to delivering value

Interview with Terence Zelman

[Title]

Senior Machinery Specialist / Scotford Upgrader

[Terence Zelman]

Scotford Shell is a 250,000 barrel per day petrochemical facility, 24/7, 365 day a year.

[Video footage]

Wide shot of Scotford Shell plant with brilliant blue sky and white clouds filling the upper part of the frame. Low angle footage of some of the infrastructure and features of the plant. Close-up of Terence Zelman against the background of the plant.

[Terence Zelman]

We don’t shut down for anything. Machinery here is labored all the time.

[Graphic]

Close-up of Terence Zelman against a white background, text displaying at frame-right.

[Text displays]

Terence Zelman / Senior Machinery Specialist / Scotford Upgrader

[Terence Zelman]

It needs to perform at its best and we need to be able to put barrels down the pipeline to be successful.

[Video footage]

Wide panning view of a section of the plant. Close-up of Terence Zelman against the background of the plant, cutting to an extreme close-up in profile.

[Graphic]

Black and white tilted shot of part of the plant, text displaying above.

[Text displays]

The Shell Scotford Upgrader processes bitumen from the Shell Albian oil sands into a crude oil. At the heart of the complex operation are the utility air compressors.

[Terence Zelman]

Our utility air compressors, they provide plant air and instrument air to the entire facility.

[Video footage]

More footage of the infrastructure of the plant, footage of Terence, Bill and Scott, dressed in safety gear and a close-up of a single component.

Interview with Scott Kwas

[Title]

Technical Advisor / Shell lubricants

[Scott Kwas]

A lot of times when these units go down, the plants go down. A very critical piece of equipment.

[Video footage]

Close-up of Scott Kwas against the background of the plant, cutting to an extreme close-up in profile.

[Graphic]

Black and white tilted shot of a worker, dressed in safety gear, text displaying at frame-left.

[Text displays]

An issue with the compressors’ bearings was causing unplanned outages. The team needed to find out why. Quickly.

[Terence Zelman]

And when we finally took the equipment apart and found the varnish issues from the degradation of the oil, we knew that we needed to talk to the experts.

[Video footage]

Close-up of Terence Zelman against the background of the plant. Close-up footage of Terence and Scott wearing safety glasses, involved in discussion inside the plant.

[Scott Kwas]

So an issue like this takes a real in-depth and methodical approach, involving all the key stakeholders. Right away I knew to contact Bill Stein.

[Video footage]

Close-up of Scott Kwas against the background of the plant.

[Graphic]

Close-up of Scott Kwas against a white background, text displaying at frame-left.

[Text displays]

Scott Kwas / Technical Advisor / Shell lubricants

[Video footage]

Mid-view footage of Terence, Scott and Bill, dressed in safety gear and goggles, involved in discussion inside the plant. Close-up of Scott Kwas against the background of the plant.

Interview with Bill Stein

[Title]

Senior Machinery Specialist / Scotford Upgrader

[Graphic]

Close-up of Bill Stein against a white background, text displaying at frame-right.

[Text displays]

Scott Kwas / Technical Advisor / Shell lubricants

[Bill Stein]

The thing that intrigued us most about the Scotford issue was what was at stake. As a piece of equipment comes offline and has to be replaced, that translates into a lot of time, a lot of effort and a lot of expense – even lost production. The first step in any product development application is to actually understand where you’re going.

[Video footage]

Close-up of Bill Stein against the background of the plant. More panning footage of the infrastructure of the plant. Mid-view in profile of Scott Kwas dressed in safety gear, shining a small lamp on plant equipment that he is inspecting. Close-up in profile of Bill Stein as he speaks. Footage of the three men walking through the darkened plant.

[Terence Zelman]

We went out to the unit, we looked at the health of the machine and we reviewed vibration trends.

[Video footage]

Footage of the three men in the plant, inspecting the machine together, cutting to a close-up of part of the machine. Close-up of Terence Zelman against the background of the plant.

[Scott Kwas]

Bill ran in-depth oil analysis, looking for those indicators for varnish potential and identifying any optimized solution in our lubricant portfolio.

[Video footage]

Close-up of slides under a microscope cutting to a close-up in profile of Bill looking down the microscope. Footage of Bill and Terence in the plant, both inspecting bottles of liquid. Extreme close-up of Scott Kwas in profile.

[Bill Stein]

Once we have a product that we’ve put together in the laboratory that satisfies all the specifications, we want to make sure that that product translates to trouble-free operation for our customers.

[Video footage]

Close-up of Bill Stein against the background of the plant. Close-up of Bill pouring liquid from one container into another. Extreme close-up in profile of Bill.

[Graphic]

Black and white tilted shot of Bill, dressed in safety gear, hand reaching to one of the many bottles of liquid. Text displays at frame-right.

[Text displays]

Armed with research and resolve, the team collaborated and decided to try a recently developed lubricant in the air compressors – Shell Turbo S4 X 32

[Scott Kwas]

With the new formulation in place, we kept a constant and very frequent dialogue with Scotford Upgrader and Terrence, continuously monitoring the oil for success.

[Video footage]

Footage of Terence and Scott and Bill in the plant, all dressed in safety gear, involved in discussion while monitoring equipment.

[Terence Zelman]

We were skeptics at first. We’d never seen this kind of runtime on our equipment before.

[Video footage]

Close-up of Terence Zelman against the background of the plant.

[Bill Stein]

We’ve actually hit a home run with the Turbo S4 product line. This is a product that works and it’s a product that’s a problem solver.

[Video footage]

More footage of Bill and Terence in the plant, both inspecting the bottles of liquid they are holding. High angle close-up of a typewritten document relating to the Shell Turbo S4 X 32. Close-up of Bill Stein against the background of the plant, cutting to an extreme close-up in profile.

[Graphic]

Black and white tilted shot of Bill, Scott and Terence in the plant, dressed in safety gear, text displaying above the shot.

[Text displays]

The solution found by the Shell Lubricants team improved equipment performance and reliability of the Scotford Upgrader.

[Terence Zelman]

Currently, to date, we’re saving $20,000 every month that this equipment keeps running.

[Video footage]

Close-up of Terence Zelman against the background of the plant.

[Terence Zelman]

We’re up to about $400,000 in savings at this point and we do not see a failure coming down the road anytime soon.

[Video footage]

More panning footage of the infrastructure of the plant, text displaying over the shot.

[Text displays]

$400,000 savings

[Scott Kwas]

A strong collaboration between all three of the parties was very key, Terrence having the knowledge and the boots on the down here at the plant, then all which I bring out [?] with the lubricants and then with Bill with the formulation of the products, the three aligned to form a successful outcome.

[Video footage]

Low angle wide footage of the three men, Scott, Terence and Bill, dressed smartly, approaching the shot as they walk up a passageway. Close-up of Terence holding a component in one of his hands, speaking to someone out of shot, cutting to a close-up of the component as he points to it with his other hand. Low angle close-up of Scott, cutting to close-up of a document which one of the men is holding. Low angle close-up of Bill, wearing safety gear and googles. Low angle footage of the three men, smartly dressed, sitting around a table, floor to ceiling glass-panelled windows forming the background behind them, a cloudy blue sky visible through the windows.

[Text displays]

Shell Lubricants / Together anything is possible

[Audio]

Shell jingle.

[Graphic]

Shell Pecten centred on a white background.

Title:  Video for Lubricants Power DVR (EDF)_high

Duration: 4:06 minutes

Description:

Shell Diala S4 ZX-I is the new electrical insulating oil from Shell designed to offer excellent heat transfer and dielectric properties to meet the challenges presented by the latest power transformers.

Video for Lubricants Power DVR (EDF)_high Transcript

[Background music plays]

Instrumental music with strings, at times increasing in rhythm and intensity, gentling at other times.

[Graphic]

Head and shoulders still shot, towards frame-left, of a man wearing safety gear, and holding a two-way radio, seen against background graphics of a skyline of buildings. Grayscale graphics representing a transformer fill the outline of the man’s clothing.

[Text displays]

Shell Diala S4 ZXI

[Graphic]

Head and shoulders still shot of a man, at frame-right, wearing safety gear, seen against background graphics of a skyline of factory structures. Grayscale graphics representing factory/plant structures also fill the outline of the man’s clothing.

[Text displays]

Protecting assets through collaboration

Interview with Dawn Sheerin

[Title]

Transformer Oil Sector Lead UK Shell Lubricants

[Dawn Sheerin]

Today, we’re at Techcom. This is an exhibition for electrical engineers and also service providers for the whole sector.

[Video footage]

Footage of Dawn Sheerin engaged in conversation with various groups of men at an exhibition, while other attendees and exhibitors and their stalls and marketing materials are visible in the background. High angle rear view footage of two men seated at a table, one man typing on his notebook computer. Low-angle close-up of Shell Diala S4 ZX-I signage. More footage of Dawn engaged in conversation with a man, their attention on a booklet in her hands.

[Dawn Sheerin]

My name is Dawn Sheerin. I’m the Transformer and Turbine Oil Sector Lead for the UK. I’ve been with Shell for 18 years.

[Graphic]

Head-and-shoulders still shot of Dawn Sheerin towards frame-left, text displaying at frame-right.

[Text displays]

Dawn Sheerin / Transformer Oil Sector Lead UK Shell Lubricants

[Dawn Sheerin]

In 2013, Shell launched a new product onto the market, Diala S4 ZXI. EDF Energy approached us to fill two new gen transformers within their power station in Heysham.

[Video footage]

Wide footage of rows of barrels of oil on a production line on a factory floor, workmen dressed in safety gear visible in the background. Close-up of Dawn Sheerin as she speaks to the off-screen interviewer against a background of white walls and a window. Close-up of EDF Energy vertical pylon sign, seen against a background of pale skies and treetops, and welcoming those who pass the sign to Heysham power stations. Wide low angle view of buildings at Heysham power station and a power pylon alongside the buildings, with a green grassy bank in the foreground and pale skies in the background. Another low angle view of buildings at Heysham power station, seen against a background of bright blue skies.

[Graphic]

Black and white graphic of the aforementioned buildings at Heysham power station, with text displaying above.

[Text displays]

EDF Heysham 2 power station produces 1,230 megawatts of power to the national grid.

Critical to its operation are two new Generation transformers.

Interview with Douglas Barker

[Title]

Electrical Engineer EDF Heysham 2 Power Station

[Douglas Barker]

Heysham 2 Power Station is a nuclear power station in the Northwest of England. We have two advanced gas cooled reactors – enough to supply about two million homes.

[Video footage]

Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window. Low angle panning footage of buildings at Heysham seen against pale skies. Wide footage of the pipes and machinery inside the buildings; several workmen dressed in safety gear can be seen in the distance, walking alongside the huge structures.

[Douglas Barker]

I’m Douglas Barker, Electrical Engineer. I work at Heysham 2 Power Station for EDF Energy.

[Graphic]

Head-and-shoulders still shot of Douglas Barker towards frame-left, text displaying at frame-right.

[Text displays]

Douglas Barker / Electrical Engineer EDF Heysham 2 Power Station

[Douglas Barker]

The old transformers were installed when the station was built. By 2015, they had reached the end of their life, so it was decided to proactively replace them with two new transformers.

[Video footage]

Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window. Wide footage of two workmen dressed in safety gear walking along a paved area beside buildings signposted as the “Zero Harm Centre.” Rear view footage of workers dressed in safety gear, entering yellow cartridge/cassette-type objects into electronic machines attached to a wall panel; between the machines, pigeon hole units hold rows of the yellow objects. Mid-view in profile of a man speaking into a two-way radio and standing in front of a bank of control panels. Rear view footage of three men standing in front of the bank of control panels, their attention on the screens above the controls.

[Graphic]

Black and white graphic of the aforementioned three men standing at the control panels, with text displaying above.

[Text displays]

The industry is reluctant to use new transformer oils.

A poor performing oil could result in costly down time.

Interview with Dawn Sheerin continued

[Dawn Sheerin]

The industry is typically conservative in its approach to new products. Shell Diala S4 ZXI has only been on the market for three years. And when you go into a nuclear power station, you generally have to have many years of tested product in the market.

[Video footage]

Close-up of Dawn Sheerin as she speaks to the off-screen interviewer against a background of white walls and a window. High angle footage of a forklift hoisting four oil barrels before reversing.  More footage of workmen dressed in safety gear walking along the plant floor. Mid-view of three workers dressed in safety gear, standing in front of plant machinery and engaged in conversation. Close-up of “Heysham 2” branding on the sleeve of a worker’s overall.

Interview with Douglas Barker continued

[Douglas Barker]

The oil is very important to the reliability of the transformer, particularly its long-term reliability. So we were keen to use a very good oil. EDF Energy is part of the wider EDF group which is based in France, so they have a very good research and development department. They gave us some confidence that it was a good oil and that it was suitable for use in our transformers.

[Video footage]

Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window. High angle wide view of exterior plant structures, workers visible at various points on scaffolding platforms. Footage of a man walking down a corridor lined with a bank of control panels. Rear view footage of people seated at workstations, facing computer screens, control panels visible in the background against the wall. Close-up of a gloved hand holding up a test tube containing a golden liquid. High angle front view footage of a man seated at his computer, another man bending alongside him, both wearing white lab coats and safety goggles. Mid-view in profile of a man wearing a white lab coat, gloves and safety goggles, doing testing or experimentation at a counter.  Close-up of a person’s hand holding a pen and writing on a page. The person’s left hand comes into view, placing two test tubes into a test tube holder in the background.

Interview with Yves Bertrand

[Title]

Chercheur-Expert Liquides Dielectriques EDF France – Research and Development

[Yves Bertrand]

EDF is very conservative. We don’t like too much innovation. As blood in a human body, oil is the best way to follow the state of the transformer.

[Video footage]

Close-up of Yves Bertrand as he speaks to the off-screen interviewer against a background of a marketing or promotional banner.  Close-up of an optical vial inspection machine. Mid-view of a woman working at a lab counter, wearing a white lab coat, gloves and safety goggles.

[Yves Bertrand]

I am Yves Bertrand. I work at EDF, Électricité de France, in the R and D department and I am Expert for Liquides Dielectriques.

[Graphic]

Head-and-shoulders still shot of Douglas Barker towards frame-left, text displaying at frame-right.

[Text displays]

Yves Bertrand / Chercheur-Expert Liquides Dielectriques EDF France – Research and Development

[Yves Bertrand]

These transformers are very, very important because one failure – all the plant has to be stopped. It is very difficult to start again a fleet after. Until now, maybe we have not used many GTL oil. It’s a very good oil, a good quality and… But it’s not enough for my colleagues – we have to find the best balance between conservative and innovation.

[Video footage]

Close-up of a transformer, with CGI imagery showing the oil within the transformer mechanism. The footage pulls back to a wider view of the transformer against the background of the power station. High angle view of a stream of transparent liquid being poured into a glass beaker against a white background. Close-up of Yves Bertrand as he speaks to the off-screen interviewer against a background of a marketing or promotional banner.  High angle view of another optical vial inspection machine. More footage of a woman working at a lab counter, wearing a white lab coat and gloves.  Close-up of Yves Bertrand as he speaks to the off-screen interviewer against a background of a marketing or promotional banner.  Low angle footage of a power pylon at frame-right, seen against a background of pale blue skies.

[Graphic]

Black and white graphic of the aforementioned power pylon at frame-right, with text displaying at frame-left.

[Text displays]

Armed with research and Shell’s technical support, Douglas’ team decided to use the new product, Shell Diala S4 ZXI

Interview with Douglas Barker continued

[Douglas Barker]

Dawn’s been to site quite a few times to particularly see whether it could be mixed with older oils. It was important for us to make sure the transformer was running as cool as possible, so we wanted an oil with low viscosity, also something with no sulphur, so it was important for us that we had good technical support from both the transformer manufacturer and the oil supplier. Dawn’s been very good at organizing the filling of our transformers, making sure the oil arrives on time. But it’s down to good communication really.

[Video footage]

Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window. Wide low angle view of buildings at Heysham power station and a power pylon alongside the buildings, with a green grassy bank in the foreground and pale skies in the background. Close-up of the upper part of these buildings, seen against pale skies. More footage of the transformer, panning and zooming closer to include CGI imagery of the temperature of the liquids inside the transformer. Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window. Wide high angle view of a Douglas and Dawn walking together and talking at the previously mentioned exhibition, while groups of people stand together, engaged in conversations of their own in the foreground.  More footage of Douglas and Dawn and another man engaged in conversation while standing at the Shell exhibition stand. Mid-view in profile of a man standing in front of a bank of control panels while speaking into a two-way radio.

[Graphic]

Black and white graphic of the aforementioned man standing in front of the bank of control panels, with text displaying at frame-left.

[Text displays]

The solution found by the Shell Lubricants Team and the EDF engineers has improved both performance and lifespan of Heysham 2’s new transformers.

Interview with Dawn Sheerin continued

[Dawn Sheerin]

The oil’s been in place now for 18 months. All feedback is very positive. The oil is performing incredible well.

[Video footage]

Close-up of Dawn Sheerin as she speaks to the off-screen interviewer against a background of white walls and a window. Footage of men wearing overalls walking in both directions along enclosed bridge or corridor. Close-up in profile of a lab tech wearing safety goggles, his attention on the apparatus in front of him.

Interview with Douglas Barker continued

[Douglas Barker]

We’re seeing very good reliability so far, particularly reduced oil temperatures. We’re happy to be working with Shell and looking forward to the Shell Diala S4 ZXI working well into the future.

[Video footage]

Low angle close-up of “Laboratory Oil Analysis” signage. Mid-view of three workers dressed in safety gear, standing in front of plant machinery and engaged in conversation. Mid-view footage of a man bent over screens and control panels against the background of an office environment. Close-up of Douglas Barker as he speaks to the off-screen interviewer against a background of pale walls and a window.

[Text displays]

Shell Lubricants / Together anything is possible

[Audio]

Shell jingle.

[Graphic]

Shell Pecten centred on a white background with text displaying below

[Text displays]

© Shell International Limited 2017

Title:  LubeChat 240817 English (1)_040917_ 

Duration: 1:37 minutes

Description:  An Overview of Shell LubeChat.

LubeChat 240817 english (1)_040917_ – Transcript

[Background music plays]

Soft instrumental music.

[Text displays]

Introducing Shell LubeChat.

Animated Sequence

The words Introducing Shell LubeChat with a cell phone to the right. The words dissolve leaving just the cell phone in middle of screen.

Narrator

How can I reduce equipment downtime? What’s the best lubricant for my machine? Where can I find answers to help my business? How do I get reliable information?

We understand that you have questions, so we’re bringing you answers, wherever and whenever you need them. Welcome to Shell LubeChat. Answers on demand that will empower your business and help you get the job done.

[Text displays]

BUSINESS NEED: REDUCTION IN DOWNTIME

MAINTENANCE: IN PROGRESS

SEARCHING

LUBRICANT LEVEL LOW – REPLACE NOW

LOCAL SUPPLIERS: SEARCHING

LOCATION

LUBRICANT ANALYSIS

ANSWERS ON DEMAND

 [Video footage]

Man wearing hard hat and protective clothing looks at his cell phone. Large machinery in background. Worker in factory stands in front of a control panel pressing buttons. Worker in protective clothing stands in exterior setting working on tablet. Worker seen walking through factory from behind. Close up of various pieces of moving machinery. Sped up footage of large moving machinery from above.

The words ANSWERS ON DEMAND with cell phone on right zoom into view.

Worker in factory standing in front of a control panel. Back view of men in protective clothing walking outside.

Narrator

Shell LubeChat is the online chat robot that lets you tap into the knowledge of Shell’s global 700 plus lubricant experts, 24 hours a day. With Shell LubeChat on your device you can access technical and safety sheets on Shell Products, find Shell products that are right for your equipment, learn about challenges and solutions implemented in other businesses. Get recommended Shell alternatives to competitor products. Knowledge that will empower your business, day in, day out. Putting reliable information at your fingertips that will help you to increase your productivity. Information that can help you get the job done, to keep your business moving forward.

[Text displays]

ACCESS TO SHELL’S GLOBAL EXPERTISE

SEARCH TECHNICAL LUBRICANT DATA

RECOMMENDED PRODUCTS

INDUSTRY CASE STUDIES

GET RECOMMENDED SHELL ALTERNATIVE PRODUCTS

RIMULA R4X

CHANGE LUBRICANT: EVERY 100,000 KM

POWER COMPANY EXTENDS OIL-DRAIN INTERVAL BY 50%

COMPATIBLE LUBRICANT: SHELL TELLUS M2 MX

[Video footage]

The words ACCESS TO SHELL’S GLOBAL EXPERTISE zoom onto screen with cell phone on right. The information on cell phone screen changing. Man and woman in protective clothing stand in front of large truck, talking. Workers in background. Close up of woman talking on hand held radio receiver. A chart with technical details in background. A cell phone zooms into view showing the Shell LubeChat application on screen. Animated diagrams appear showing the different application benefits. Shot of large moving machinery from above. Words appear in animated diagrams RIMULA R4X, CHANGE LUBRICANT EVERY 100,000 KM. Worker in protective clothing and hard hat looks at screen of cell phone. Animated diagram appears with words POWER COMPANY EXTENDS OIL-DRAIN INTERVAL BY 50%. Worker in protective clothing and hard hat walks through factory towards camera. Animated diagram with words COMPATIBLE LUBRICANT: SHELL TELLUS M2 MX. Worker removes hat and holds it under arm. Aerial shot of trucks on road.

[Text displays]

LUBECHAT.COM

SHELL LUBRICANTS

TOGETHER ANYTHING IS POSSIBLE.

[Video footage]

Shell logo

© SHELL INTERNATIONAL LIMITED 2017

Title:  Shell LubeAnalyst Services Video

Duration: {2:46} minutes

Description:

The true success of Shell Lubricants is owed not only to better lubrication practices, but also to Shell LubeAnalyst services that help identify any performance issues, which can help prevent costly breakdowns.

{Shell LubeAnalyst Services} Transcript

Opens with the Shell Lube Analyst logo.
Woman voiceover:
[“Shell Lube Analyst Services are designed to understand every aspect of what makes your business unique...”]

[Background music plays]

{The music is calm, technical, simple}

Animations show liquid lubricant floating on a white background.
Woman voiceover:
[“…in order to creae a proactive maintenance program to lower your total cost of ownership.”]

One spec of lubricant is in focus, and a Shell LubeAnalyst document appears next to it, detailing its specifications.
Woman voiceover:
[“…in order to create a proactive maintenance program to lower your total cost of ownership. A program that uses accurate reports to monitor your stationary or mobile equipments’ oils over time, to help identify any performance issues, which can help prevent costly breakdowns, and optimize oil drain intervals.”]

The splash of lubricant reappears, floating on the white background. A photo of a large piece of equipment in use appears next to it.
Woman voiceover:
[“Because if a critical piece of equipment breaks down, it can easily cost your company tens of thousands of dollars in repairs and lost revenue.”]

The spec of lubricant reappears, and text appears around it.
Text reads:
[“01 The Right Lubricant. 02 The Right Quantity. 03 The Right Application. 04 The Right Place. 05 The Right Time.”]
Woman voiceover:
[“Getting the right lubricant in the right quantity in the right application in the right place at the right time is in the heart of any good proactive maintenance strategy.”]

Silver cogs animate in and piece together to form a mechanized heart. Zooms in to the moving parts of the heart to find a DNA double helix comprised of the liquid lubricant.
Woman voiceover:
[“But why is it important to have an oil analysis program? Well, think of the lubricant as the blood in your equipment. Analysing your equipment’s oil is just like getting regular blood work, where we analyse and measure its viscosity, get valuable information on any metals that may be present, measure oxidation or additive depletion, and to detect contaminants  - to keep a machine healthy.”]

Zoom back out to view the mechanized heart with moving cogs.

Transition to a photo of a Shell Lube Analyst interacting with a piece of equipment onsite.
Woman voiceover:
[“Through industry standard tests, Shell experts can understand the condition of both the lubricant and the equipment in which it’s used. Wear metals, contamination, water, or fuel may be found. Our lab can then determine if a lubricant is approaching the end of its useful life, or if there is possible internal component wear.”]

The spec of lubricant reappears in focus and splits into 5 droplets, each with a focus circle around it.
Woman voiceover:
[“It also highlights potential trouble spots, and prescribes whatever corrective action, if any, needs to be taken.”]

A globe animates in and rotates, showing the locations on the globe where Shell LubeAnalyst Services are used, indicated with yellow droplets of lubricant.
Woman voiceover:
[“Our unique global platform reaches 95 countries using 27 languages. It’s a single, multilingual, web-based service that’s connected to a worldwide network of laboratories, with over 750,000 samples collected per year from over 50,000 users.”]

While zooming into the globe, the locations, indicated by droplets, connect to each other with lines of lubricant, forming a web/network.
Woman voiceover:
[“Our customers all share the same system, service, and database allowing benchmarking of equipment all across different customer sites around the world.”]

Test tubes appear. Filled with oil samples, they are put into a box with a label and mailed to a lab.
Woman voiceover:
[“And all you have to do is register your site locations and machinery online. Using simple, prepaid sample kits, you take oil samples, attach the check book style sample labels and send them via next day mail to the Shell LubeAnalyst Testing Facility.”]

The splash of lubricant reappears on a white background, rotating.
Woman voiceover:
[“The Shell LubeAnalyst oil condition monitoring program gives your personnel timely and reliable fluid, and machine condition information while your operations are still in motion…”]

The droplet of lubricant is back in focus.
Woman voiceover:
[“…ultimately saving you money on maintenance, reducing downtime,  and improving equipment reliability.”]

Shell LubeAnalyst logo appears.

The screen fades to white.
Text displays:

[“Shell Lubricants
Together anything is possible”]

Music fades.

Shell logo appears.

Title: Shell LubeExpert Services Video

Duration: {1:15} minutes

Description:

The true success of Shell Lubricants is owed not only to better lubrication practices, but also to Shell LubeExperts who work to know and support your operations to keep your equipment running at its best.

{Shell LubeExperts Services} Transcript

A Shell LubeExpert in a black shirt that reads ‘Shell Lubricants’, stands with a black background

behind him.

Shell LubeExpert:

[“In my line of work, everyday is different, but that’s the challenge I enjoy the most.”]

[Background music plays]

{The music is quiet, uplifting, triumphant}

The Shell LubeExpert, with his boots on, leaves his house early in the morning and gets in his

truck.

Shell LubeExpert voiceover:

[“The people, the parts, the problems, especially the solutions, each of them unique, yet all of

them important”]

He drives to a local coffee shop, where the baristas bring him two to-go cups of coffee. He

smiles as he takes them.

Shell LubeExpert voiceover:

[“As a Shell LubeExpert, I’m a part of a team.”]

The two cups in his cup-holders, he drives to work, and hands one to a Shell Lubricants

teammate and gives a friendly handshake.

Shell LubeExpert voiceover:

[“and it’s our job to keep your equipment running at its best and reduce the risk of failure, really

in two ways…”]

The scene changes to mobile equipment in use, hauling materials.

Shell LubeExpert voiceover:

[…First, better lubrication practices. Second, specialized on-site tech support.]

Transition back to the man with the black background behind him, the ‘Shell Lubricants’ logo on

his shirt.

Shell LubeExpert says:

[“This means getting to know you and your operations.”]

Transition to a scene where the ShellLube Expert consults with an operator in a reflector jacket

on-site.

Shell LubeExpert voiceover:

[“I take as much pride in knowing the ins and outs of your fixed plant or mobile equipment as I

do in knowing you personally.”]

The scene changes to mobile equipment in use, hauling materials.

Shell LubeExpert voiceover:

[“I’m here to help you reduce downtime and operating costs by improving your operational

efficiency and your equipment’s lifespan.”]

Transition to a scene where the ShellLube Expert consults with an operator in a reflector jacket

in an office on-site.

Shell LubeExpert voiceover:

[“After all, when your equipment performs the way you need it to, it makes you look good.”]

The scene changes back to mobile equipment in use, hauling materials.

Shell LubeExpert voiceover:

[“And it makes me feel good knowing that I had a small part in it.”]

Transition back to the scene where the ShellLube Expert consults with an operator in a reflector

jacket in an office on-site. They are drinking coffee and laughing.

Shell LubeExpert voiceover:

[“My job is to build relationships and help you improve your operations.”]

The screen fades to white.

Text displays:

[“Shell Lubricants

Together anything is possible”]

Shell logo appears.